Privacy Policy
Last Updated: April 3, 2025
At Boostbit ("we," "us," or "our"), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use BoostBit (the "Service"). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Account Information: Email address, name, and password when you register.
- Business Data: Business names, location details (e.g., address, place IDs), menu items, and keywords you submit.
- Payment Information: Billing details processed through third-party payment providers (we do not store credit card numbers directly).
- User Content: Feedback, staff names, or other data you upload.
b. Information We Collect Automatically
- Usage Data: IP address, device type, browser, pages visited, and timestamps of your interactions with the Service.
- Cookies: We use cookies and similar technologies to track usage and improve functionality (e.g., session management). You can manage cookie preferences through your browser settings.
c. Information from Third Parties
- Integrations: Data from platforms like Google or Thumbtack when you connect them (e.g., place IDs).
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service (e.g., generating reviews, managing subscriptions).
- Process payments and manage your account.
- Communicate with you, including sending service updates or subscription expiration notices via email.
- Analyze usage trends to enhance user experience.
- Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share it as follows:
- Service Providers: With third parties (e.g., AWS SES for emails, payment processors) who assist us, under strict confidentiality agreements.
- Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred with notice to you.
4. Your Choices
- Account Data: Update your profile information in your account settings.
- Cookies: Opt out of non-essential cookies via your browser.
- Communications: Unsubscribe from emails using the link in our messages (essential notices will still be sent).
5. Data Security
We use reasonable measures (e.g., encryption, access controls) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information as long as your account is active or as needed to provide the Service. After account deletion or inactivity, we may retain data for legal compliance (e.g., 7 years for tax records) before securely deleting it.
7. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
- Right to Know: Request what personal information we collect, use, or disclose about you.
- Right to Delete: Request deletion of your personal information, subject to exceptions.
- Right to Opt-Out: We do not sell your data, so no opt-out is needed.
- Non-Discrimination: We will not discriminate against you for exercising these rights.
To exercise these rights, contact us at [insert email]. We will verify your identity before responding, typically within 45 days.
8. Children's Privacy
The Service is not intended for users under 13. We do not knowingly collect information from children. If we learn such data has been collected, we will delete it promptly.
9. International Users
The Service is hosted in the United States. If you access it from outside the U.S., your data will be transferred to and processed in the U.S., subject to U.S. laws, which may differ from your local laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes indicates your acceptance.
11. Contact Us
For questions or requests about your privacy, contact us at:
Email: goodbsw@gmail.com